When you think about roofing companies, what comes to mind? For most homeowners, it’s probably a feeling of unease, since your roof is a big investment and a crucial part of your home, but the average person doesn’t know much about it.
As a homeowner in East Lake, you’re supposed to trust the advice of a roofer, whether it’s for significant repairs or a full replacement, which can cost tens of thousands of dollars. But how can you be sure you’re getting the best possible guidance or even the right recommendations?
It’s no secret that the roofing industry has a bad reputation, with more complaints against them with the Better Business Bureau than any other type of business. But why is this so?
One major reason is poor customer satisfaction. Many roofing contractors that service East Lake don’t treat their clients well, and the quality of their work often falls short of homeowners’ expectations. Roofs aren’t cheap, and some contractors may cut corners to offer lower quotes and pocket more money. This often leads to negative reviews not only about a poorly completed job but also about messy job sites, with nails, shingles, plywood, and debris left behind for homeowners to deal with.
Another common complaint is that roofing companies and their workers are poorly managed. Workers may show up to a job site with little direction and have to wait for a project manager to arrive, which wastes time and money.
Ghost insurance is a troubling practice that some unscrupulous roofers engage in. They carry only a paper that says they have insurance but doesn’t cover anything or anyone. This means that if an accident occurs during your roofing job that damages your property or injures a worker, it’s not covered. Homeowners should ask for proof of insurance before hiring any roofing company to protect themselves.
Questionable practices are also a concern in the industry. Some roofing contractors will lowball other companies in the area to appear to offer the best value for money. However, they may be charging too little to get the job done correctly, which can result in poor quality work that fails and needs to be redone.
Weatherproof Roofing is your East Lake, FL roofing contractor that strives to solve your emergency and home improvement roofing needs in a professional and timely manner. We offer the best and most reliable guarantees in the industry. Our phone support staff are ready for your call 24 hours a day. Why not call us right now?